Contact Deft Aurora: Send a Pension Enquiry

Use the form below to reach the Deft Aurora support team. All messages are reviewed and responded to with relevant information about the pension information service.

Get in Touch

How to reach us

The Deft Aurora team is available by email and through the enquiry form on this page. Whether you have a general question about the pension information centre, need clarification about the pension guidance, or would like to begin an information request, this is the right place to start.

The team reviews all messages carefully. Where a question requires clarification before a full response can be given, you may receive a follow-up question by email.

Deft Aurora does not commit to specific response times. The team will respond as promptly as circumstances allow. Information requests are considered on an individual basis and are not automatically approved.

Send your enquiry

All fields marked with an asterisk (*) are required. The information you provide is used solely to review and respond to your message. See the Privacy Notice for details.

Submitting this form will open your email client with the message pre-filled. We do not store form submissions on this page.

What to Expect

After you send your enquiry

Your message is reviewed

All enquiries are read by a member of the Deft Aurora team. No message is processed automatically without human review.

A response is prepared

The team will consider your question and prepare a response based on the information available. Clarifying questions may be sent first if needed.

You receive relevant information

Responses provide whatever information is available about the pension guidance, pension information, or your specific question. No unsupported commitments are made in replies.